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Terms and conditions of use

 

The association

© 2009 | GRAPHUGLIA is a cultural association in Salento. It is an airy space, concrete, free in which projects are undertaken for the protection and enhancement of the territory where the artistic ideas are developed. In GRAPHUGLIA are created illustrated books, workshops, "unique" and self-produced items in various materials such as paper, cloth… . The works are made out by the association with ethical and moral thought on the environment in order to support the thinking and culture of the degrowth, of the reduction, reuse and recycling.

 

Authors' rights

GRAPHUGLIA's works are protected by copyright law. To reproduce or distribute products protected by copyright without GRAPHUGLIA's permission is illegal. The access to images and text on the website does not authorize the use of them, their reproduction or distribution. It is allowed to print pages or save files from the site only for personal use, provided that the information remains intact and that is always cited the source: graphuglia.it.

 

Resources

The editorial projects and the "unique items", made by the intelligence of the associates, are sold to raise funds to be reinvested exclusively in the development and implementation of new projects and artistic activities of GRAPHUGLIA.

 

Availability of works for sale

Items for sale on graphuglia.it may vary in real time. Some hand-painted products are ready, others will be painted specially for those who purchase them. To paint products on demand will require at least 3 days, up to a maximum of 10 days, depending on the amount of orders (of hand-painted products) received during the same period. In the details of each product are specified the related realization times.

 

Artworks for sale but temporarily not available

Some products may be temporarily unavailable. If you are interested in a product not available and you want to be notified when it will be bought back, simply click on "Notify me when available" in the product page after entering your e-mail or after you have logged into your account.

 

Prices

Sale prices are clearly marked. The cost of shipping will be added to the price of the product. Prices offered on graphuglia.it may be changed without notice.

 

Orders and purchases - Privacy policy

To make a purchase you must be registered on graphuglia.it. The personal data are managed in compliance with the privacy law (Legislative Decree 196/2003) and used exclusively for the processing and forwarding of orders, for the success of shipments and for the newsletter (if required).

Before completing the purchase process GRAPHUGLIA provides a summary containing: information about products required, prices, shipping costs. In this phase of the order is it possible to use the Vouchers to get discounts on the total amount. At the end of purchase procedure GRAPHUGLIA will send through e-mail a confirmation of order indicating the order number. This communication will contain all details necessary for payment, in case of payment by charging our Postepay or payment by Bank Transfer. It will be possible to follow the trend of the order by logging into your account: in "History and details of the orders" you can see the details.

 

Disclaimer

GRAPHUGLIA association and its members disclaim any responsibility, direct or indirect, towards users and third parties, for any delays, omissions, inaccuracies, errors, damage (whether direct, indirect, consequent, punishable and sanctionable) deriving from the sale of products offered and posted on its web site and/or arising from content posted on its website or malfunctions of the website itself also dependent on network problems.

In addition GRAPHUGLIA association and its members disclaim any liability for direct or indirect damages resulting from delay or failure to deliver the products, loss, packages total or partial damage, packages tampering, or for force majeure reasons.

 

Return policy

Graphuglia.it purchases provide a right of return within 10 days from pack receipt date. The buyer can make a reasoned request by sending an e-mail to info@graphuglia.it, in this way he can choose to receive a Voucher having the same value as the product (excluding shipping costs) or he can ask for his money (excluding shipping fees - excluding transaction costs for money return).
GRAPHUGLIA answers by e-mail.

The buyer will be charged with the returning product shipping costs. Returned products must be returned through a secure and traceable shipping method (Registered Mail, Express Courier, Express).

Returned products must be in the same condition as they were received. GRAPHUGLIA has the right to refuse products not in the samecondition as they were received or returned late products.

GRAPHUGLIA sends a confirmation e-mail when your returning has been accepted.

The returning is applicable to books, posters and ready hand-painted products.
The returning is not applicable for "just for you" hand-painted products (this is indicated in the product description), on request, tailored or customized, because they wouldn't let themselves be available for an immediate resale or standard use.

 

Money back

GRAPHUGLIA, in the cases and methods provided in these terms and conditions of sale, gives back money to the purchaser only in accordance with the following methods: PayPal, Bank Transfer.

 

Newsletter

In the home page of our site, bottom left, you can subscribe to the newsletter to be informed about news, promotions and new GRAPHUGLIA's initiatives. Just simply provide your e-mail. You can also unsubscribe by reinserting the address.